Poor Customer Service from Broadband Solutions

I would like to express my frustration at the poor customer service I received from Broadband solutions. It would have been something else different if I was the person who called them 1st to get their service but no it was them you called me telling me about their offer. A call agent named Simone offered me to 21 gigs of telkom data for R139 per month for 24 months. I decided to take the offer as it seemed affordable little did I know that I had to play cat and mouse game calling them daily just to activate two simcards. I called their customer care line *** to activate my simcard but they kept on saying it would activated in 4 hours that 4 hours become a week. I told them to cancel their service they refused stating they'll continue to debit my founds. How cruel is that? Did I receive the data no all I have is two dead simcards.