Broadband Solutions

<div>One of their agents called me during July to offer me a phone contract, I agreed to take one totally R235 per month, I was informed that I will get the device within 5 to 10 working days, however I did do not get the device as agreed, even after countless times enquiring, my Telkom statement was then reflected with the same contract details I took out in August however, no device was received, I phones and enquired and was promised it wi be delivered, I received the device on the 22 September, immediately after I was called about another delivery which I knew nothing about, then the following month in October got a statement with the device and two additional ones I no nothing off charged to my account, I called to clarify the matter to enquire about the matter was told that my account was allocated incorrectly with the two other devices and it is being investigated and will be sorted out and I will be refunded the debits that I was charged, now in November I received a statement that says I'm being charged cancelation penalties for the two devices that I never took out nor even received for that matter, totally R5800, which is meant to be debited from my account. Telkom and their agents are running a **** honestly. I called now they still going to look at it, how does this happen and people still carry o. With their work.</div>