no feedback on my account.

Good day, I'm very unhappy by the way Brixton is treating me as a customer, FIRSTLY WHEN YOU OWE THEN THEN THEY CALL YOU THE HOLE DAY TELLING YOU HOW THEY WILL HAND YOU OVER NOW I HAVE BEEN REQUESTING THE SETTLEMENT OF MY ACCOUNT WITH THEM FOR THE PAST 3WEEKS AND BEEN GIVEN THE RUN AROUND, I CALLED THEN THE LADY SAID SHE WOULD EMAIL IT TO ME NEXT DAY I CALLED AGAIN THEN lENETTE TOLD ME SHE CANT SEND IT TO ME COS ITS NOT THE SAME AMOUNT THAT IS WITH THEIR LAYWERS SO I ASKED FOR A NUMBER THEN SHE GAVE ME A NUMBER THATS NOT WORKING I CALLED AGAIN THIS MORNING THEN I TOLD HER ITS NOT WORKING AND SHE GAVE ME AN EMAIL *** AND I SEND THEM AN MAIL BUT STILL NOTHING SO I WOULD LIKE TO KNOW WHAT DO I DO IN THIS CASE COS IM TRYING TO SETTLE MY ACCOUNT BUT THEY REFUSE TO GIVE ME A STATEMENT SHOWING WHAT I OWE.