Not willing to take responsibility.
Hellopeter might want to do an audit on this company's hellopeter reviews, it looks a bit suspect, especially in context of my recent experience with this company.
1. They mishandled our possessions. - Dropped fragile bags on the sidewalk like its bags of cement. - Destroyed my office tables (had to replace both my tables) - Had to replace our new box freezer after it arrived due to damages. etc etc.
2. Not willing to take responsibility.
Johan was not willing to take responsibility for the damages, in fact, he told us how impossible the damages were, so either we're lying about it, or magically our possessions were damaged by fairies.
E.g a brand new box freezer went onto the truck (2 months old), after it arrived it had massive dents and stopped working.
Thank you for taking the time to write a review about your experience with Britz Couriers & Removals.
I have been in contact with you about the damages on your move.
I must say there is no way that my guys would have dropped items on the side walk out of the truck. And also the box freezer was placed on his feet on the floor of the loading bin, and was not stack on top of something else, so there is no way that it could have damage inside the truck.
You didn't had insurance for breakages, only GIT-Total Loss Insurance. Please see below what it covers:
GIT - Total Loss CoverTotal loss cover is a cover that insures your property in the event that our vehicle transporting your property during transport, is hijacked, ******, is involved in an accident or burns out.No Breakages or damage is included.
Thank you for taking the time to write a review about your experience with Britz Couriers & Removals.
I have been in contact with you about the damages on your move.
I must say there is no way that my guys would have dropped items on the side walk out of the truck. And also the box freezer was placed on his feet on the floor of the loading bin, and was not stack on top of something else, so there is no way that it could have damage inside the truck.
You didn't had insurance for breakages, only GIT-Total Loss Insurance. Please see below what it covers:
GIT - Total Loss CoverTotal loss cover is a cover that insures your property in the event that our vehicle transporting your property during transport, is hijacked, ******, is involved in an accident or burns out.No Breakages or damage is included.