Poor service delivery resulted in cancellation

Please see all previous complaints registered of which Nissan had the decency to respond, I also kept record of all communique pertaining to the matter.<br> Due to the limited space, I will keep it short BUT there is more behind the final issue/complaint. Eventhough we attempted to find an amicable solution Brits Auto continued with their tactics by delaying the inevitible. We attempted yesterday again to find a solution by having a meeting with the directors, as anticipated the same unprofessional manner dealing with the matter to such an extent where we discovered that one employee left and threats of ***** case to be opened against the employees. <br> We even mentioned that we will take a similar vehicle in the attempt to resolve BUT the vehicles offered made me think of the service provided by Brits Auto.<br> I sent an e/mail last night to the directors informing them again same quality of service not even the decency to respond. The directors want us to report as if the dispute is resolved before they pay us and even the audacity to say that they will provide us the contact detail of the Ombudsman!!!!!<br> They have our money for the past 47 days & earn interest on it, we had no use of a vehi