Worst Serive Providers Ever

I am extremely frustrated with the level of service I have received. I made a purchase on January 16, 2025, and based on your website, I expected my order to be shipped on January 17. However, there was no shipment and no communication from their side. I had to contact all three of their WhatsApp numbers and only received a delayed response hours later, with an excuse about being behind on waybills.

On January 20, I received a waybill at 10:30 AM, but as of today, January 21 at 12:01 PM, the waybill still shows as "created" with no updates on whether the unit has even been collected by the courier. When I followed up for clarification, one of your team members responded with a voice note, calling me inappropriate names and telling me the part is on its way, yet there is still no update on the waybill.

This entire experience has been incredibly unprofessional and frustrating. Information should have been shared with me from the beginning, not me having to chase for updates. Given the lack of communication and transparency, I’m starting to question the legitimacy of this business. I expect better customer service and would appreciate it if you could resolve this issue promptly.