JB
JP B

1 reviews | Active since May 2022

20 May 2022, 21:25

Never use this guys

Do yourselves a huge favour and use someone else. Anyone but these guys! This company not only forgot to ship my goods the first time causing me to wait and further 5 months on top of the 3 month initial delivery time. What was worse was they didn’t notify me of the fact that my goods were not shipped till I paid all delivery and storage charges on the receiving side 3 months later only to be told, ‘sorry your goods are still in Joburg!’ How do you forget to ship a palate, then not tell someone for 3 months! To make matters worse we specifically ask for a statue to be looked after (huge sentimental value). We had assurances from the boss of the company via email this would be taken care of. Needless to say the statue was destroyed. The rest of the goods were delivered in good condition but the most important piece was destroyed. So between incompetence, poor comms, and destroyed packages, not the best experience! To top it off I’m still waiting for a refund for the charges on the first delivery which never arrived! How do these guys still get business!

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