BRITISH INTERNATIONAL POOR SERVICE

We are so disappointed in British International they packed our furniture up in March 2023 and we put our furniture into storage as we waited for my husband's Visa to be approved. To cut a long story short we requested that our container need to leave November as we flew out to NZ in November giving us time to find a house and settle before our furniture arrived. I followed them up several times only to find out that my furniture was still in JHB after calling them several times costing me money to call JHB from NZ I was told my container has left only to find out that my container was at the ports of Durban waiting for a Vessel. Blaming the Mid East War for not leaving. I did some digging today and found out from fellow South Africans that their furniture left long after ours. Their furniture had arrived 2 weeks ago. So how do I trust this company to deliver my furniture if they can't be honest. Or did they just forgot to ship my furniture. I will not recommend this shipping company. I am angry and frustrated now we have to buy furniture till our container arrives. Very disappointed 😞 😔