WH
Wilma H

1 reviews | Active since Jul 2019

28 Jul 2019, 09:32

Avoid British International Removals

If I could give no stars, I would. A few examples of the poor manner in which service was delivered: - not adhering to the timelines given at the first meetings and phonecalls - their staff stole some of our items (forcibly broke a box when the key was still in it) and packaged the damaged items and refused to investigate unless we lay a claim at SAPS which is impossible as we are in another country - several items arrived broken and damaged. We have undertaken several overseas moves and this is the first time it has happened. - as soon as you have paid for the services to be rendered all accountability, ability to have problems resolved as well as have questions answered becomes impossible. Happy to provide examples.

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Replies (1)
British International Removals
British International Removals's reply02 Dec 2021, 15:49
Official
Dear Wilma
Thank you for sharing your experience.
I believe this has been dealt with privately.
Kind regards
BIR Sales Support