Bad Service | No Communication

Good day,

I have sent numerous e-mails to *** and have not received any response.

My fiancé arrived for the test on time last week Wednesday & had official original identification. He was denied access and were told our money would be forfeited for the IELTS General Test.

With Covid-19, how the tests were rebooked, bad communication and no responses to e- mails or phone calls you cannot expect us to forfeit this money, The test itself is expensive and we cannot 'communicate' with you on the phone, only via e-mail and e-mails go unanswered!

Please urgently contact me with a new test date.