mm
marlise.h marlise.h
1 reviews | Active since Sept 2016
29 Apr 2021, 07:35
Worms in my sigarettes
I have been a smoker for many years and loyal to the Kent brand. Since 2020 I have been so disgusted with the quality of the sigarettes. Faulty filters, loose paper, and recently worms inside the tobacco or in the filter!!! I am utterly disgusted, compared to many other brands, the money I pay for Kent, this is not acceptable quality!!!!!! I am seriously considering changing to another brand, despite being loyal to Kent for more than 10 years!!!
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British American Tobacco SA's replyOfficial
29 Apr 2021, 08:51Good day Marelise,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
British American Tobacco SA's reply29 Apr 2021, 08:51
Official
Good day Marelise,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care