1 reviews | Active since Jan 2018
waste of money
I have been smoking rothmans blue for a couple of years recently since last year I have been experiencing issues with the cigarettes they contain large hard pieces of tobacco which burns like a pice of wood charcoal also the last pack I bought had loose filters which was not joined correctly its really upsetting to spend almost R45 on apack and have your money wasted ive got photos if you require them
Good day Prishen Premchand,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Good day Prishen Premchand,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Good day Prishen,
Thank you for bringing our attention to the product issue you recently experienced with your Rothmans Blue cigarettes.
Rothmans has been committed since 1890 to manufacturing exceptional tobacco products, manufactured according to the highest quality standards and we are, therefore, very sorry to hear your recent experience did not deliver accordingly.
Your complaint has been logged and we will be investigating this issue further to prevent any incidents of this nature from re-occurring.
Thank you for your ongoing support and please accept our humblest apologies for the inconvenience caused.
Kind regards,
Consumer Care
Good day Prishen,
Thank you for bringing our attention to the product issue you recently experienced with your Rothmans Blue cigarettes.
Rothmans has been committed since 1890 to manufacturing exceptional tobacco products, manufactured according to the highest quality standards and we are, therefore, very sorry to hear your recent experience did not deliver accordingly.
Your complaint has been logged and we will be investigating this issue further to prevent any incidents of this nature from re-occurring.
Thank you for your ongoing support and please accept our humblest apologies for the inconvenience caused.
Kind regards,
Consumer Care