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SK
Sam K

1 reviews | Active since Oct 2016

22 Oct 2019, 22:22

Terrible when you need to smoke

Bought cigarettes and the filyers were all detached. Took pics.

0
Replies (7)
British American Tobacco SA
British American Tobacco SA's reply23 Oct 2019, 12:06
Official
Good day Sam,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
 
We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care 
British American Tobacco SA
British American Tobacco SA's reply25 Oct 2019, 11:28
Official
Good day Sam,

We tried to contact you on the 24/10/2019. 

Please advise if you have an alternate contact number.

Kind regards,
Consumer Care
SK
Sam K's update25 Oct 2019, 12:14
Reviewer Update
Hi. You can contact me on ***
British American Tobacco SA
British American Tobacco SA's reply28 Oct 2019, 08:39
Official
Good day Sam,

Thank you for providing us with your contact number, unfortunately the number does not appear.

Can you please resend contact number.

Kind regards,
Consumer Care
SK
Sam K's update29 Oct 2019, 19:41
Reviewer Update
Hello... ***
SK
Sam K's update29 Oct 2019, 19:43
Reviewer Update
The system doesn't show a number when you type it. I updated my phone details on this website. I will await your call
British American Tobacco SA
British American Tobacco SA's reply30 Oct 2019, 09:14
Official
Good day Sam,

Thank you for the updated number.

We are attending to your complaint and will respond shortly.

Kind regards,
Consumer Care