BA
Brandon A
1 reviews | Active since Jun 2015
13 Jul 2022, 10:34
Stuyvesant not stocked regularly.
Hi guys,
Not sure what your marketing strategy is but I have liked you Stuyvesant Blue Switch in the past and then you changed to Double cool.
You never seem to stock the shops properly and then all of a sudden you stop the brand and start a new one even though they get sold out so quickly and people have to look for an alternative.
What is happening now. I was advised by a vendor you replaced the Double Cool with Dunhill. This is ridiculous.
Totally different taste and I am not sure what to do now. Maybe just move away from your company completely.
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Replies (2)
British American Tobacco SA's replyOfficial
13 Jul 2022, 11:27Good day Brandon,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply13 Jul 2022, 11:27
Official
Good day Brandon,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
BA
Brandon A's updateReviewer Update
13 Jul 2022, 17:03Thank you for coming back to me.
Disappointed about the replacement but appreciate the speedy response and feedback.
Disappointed about the replacement but appreciate the speedy response and feedback.
BA
Brandon A's update13 Jul 2022, 17:03
Reviewer Update
Thank you for coming back to me.
Disappointed about the replacement but appreciate the speedy response and feedback.
Disappointed about the replacement but appreciate the speedy response and feedback.