AC
Alida C

1 reviews | Active since Nov 2020

16 Jan 2025, 19:26

So frustrating

I unfortunately am a smoker. And I use Peter Stuyvesant Menthol Boost. I can NEVER open the packet! with the string opener. In addition, I break cigarettes trying to pop the seed fo rmenthol. I have to use a knife to open the string opener and cut the box! It is extremely irritating ! Please come up with another option, otherwise I will simply use another supplier! Shocking!

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply22 Jan 2025, 10:38
Official
Good day Adila,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 

We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care