SO DISAPPOINTED!!! A WHOLE CARTON OF SMOKES... REALLY???

Item: British American Tobacco SA
Rating: 1
Author: Bianca B

So I bought a whole carton of Peter Stuyvesant Extra Mild (light blue box).

Not one of the boxes of cigarettes can be opened? You need to cut them open with a scissor. IT seems that this a factory fault as all 10 packs from the carton couldn't open.

This is very very very disappointing, especially taking into account the amount of money you pay for a whole carton of cigarettes.

I am so disappointed!!!!

I even had to throw away a few cigarettes from each box as some of them broke when trying to cut open the packets....

Helpful (0)

Replies (2)

British American Tobacco SA's replyOfficial

04 Jul 2019, 15:29

Good day Bianca Burger,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

Can you please provide us with your contact number. One of our Consumer Care Consultants would like to contact you.

Kind regards,
Consumer Care

British American Tobacco SA's reply04 Jul 2019, 15:29

Official

British American Tobacco SA's replyOfficial

04 Jul 2019, 16:14

Good day Bianca,

Thank you for your contact number. One of our consultants will be in contact with you shortly.

Kind regards,
Consumer Care

British American Tobacco SA's reply04 Jul 2019, 16:14

Official

Good day Bianca,

Thank you for your contact number. One of our consultants will be in contact with you shortly.

Kind regards,
Consumer Care