DB
Denise B
1 reviews | Active since Sept 2020
26 Sept 2020, 11:40
Rothmans cigarettes splitting
I have been smoking Rothman red cigarettes for many years and have never had a problem. This morning I bought a pack of 20 and found that 2 cigarettes in the pack split where the filter joins. I am very disappointed at this. The price we have to pay these days, doesn't justify loosing 2 cigarettes out of a pack. I am a pensioner so have to watch my finances. Please could you investigate.
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British American Tobacco SA's replyOfficial
30 Sept 2020, 09:53Good day Denise,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
British American Tobacco SA's reply30 Sept 2020, 09:53
Official
Good day Denise,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care