1 reviews | Active since May 2018
rather just stop producing cigarettes
i called your contact centre last week, spoke to taariq, advised him the box of cigarettes did not part properly and i could not open the top, had to rip it open, causing the box not to close. As i walked to my car the whole pack fell out into the water leaving 4/5 cigarettes left. Taariq asked me to whats app him the pics someone will get back to me. low and behold, the next pack i bought. cigarrettes were like sulfur just bursting out of the wrapping after you light it, jiki jiki next day different dunhill worse. packet not even sealed properly. mind you stil whats apping taariq. them boy had da nerve to tell me to call. *** did he want my whats app number for if i must call? i told him i will revert back to malboro because in one week, one customer found 5 different complaints and he couldnt care a damn. but from your reviews. you just dont care. yet when we stop you want to advertise and we feel you sory based on us starting to smoke dunhill, no more, i ensure that i display those errors everyday on my whats app status reminding my friends that you just tried a cheap tactic and dont care about your consumers. health related or not. regulated or not. you should address this ******* you making in the name of money.
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
