RD
Robin D

1 reviews | Active since Sept 2015

08 Sept 2015, 11:31

quality of cigarettes

Good day<br> <br> My brand of cigarettes is peter stuyvesant Boost.<br> <br> For the past fee weeks, I get about 2 or 3 cigarettes in my box that has a puncture in it very close to the cork<br> <br> At first I didn't take it as a big deal, but as its happening regularly, it's becoming very frustrating and upsetting<br> <br> I've tried getting through to their customer service department but no luck at all<br> <br> I have no idea what I should do next because things don't come cheap these days and because of this, I have lost money<br> <br> Regards

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply08 Sept 2015, 15:55
Official
Hello Robin87,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Fondest regards,

Consumer Care Supervisor