IB
Iqushan B

1 reviews | Active since Aug 2022

24 Aug 2022, 10:54

Quality Issues

I bought 2 packs of Pall Mall Red and the cigarettes in this box burn inconsistent with big pieces of tobacco inside. I have to drop off the ash and remove the big pieces just to smoke it properly, both packs had the same problem. First box had issues with the filters that were coming off at the ends.

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Replies (1)
British American Tobacco SA
British American Tobacco SA's reply24 Aug 2022, 14:44
Official
Good day Iqushan,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
 
We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care