Quality blends... with flaws!.
<p>Occasional glitches occur, but some people just don't see it that way... every time you buy a pack of Stuyvesant cigarettes all you tend to find is ******* cigarettes, we pay money for an item, and would like to get the full value for our buck!. </p> <p>Please work on this!, as some can't afford to waste a cigarette as things aren't cheap!. </p>
Good day Ahmed
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will be in contact shortly.
Fondest regards
Good day Ahmed
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will be in contact shortly.
Fondest regards
Dear Ahmed Johnson
RE: Peter Stuyvesant Quality
Thank you for bringing the concern of the quality deviation on your Peter Stuyvesant product to our attention. The Peter Stuyvesant team would like to apologise for the inconvenience that this issue has caused you.
Please be assured that we have taken the required steps with our production teams to address any quality deviations, to try and avoid the same quality defect from happening again.
In the unfortunate event that you experience another issue with your Peter Stuyvesant product, please retain the faulty product in order to log a formal quality complaint with our Customer Care line on ***(Standard VAS rates apply if phoning from a cell phone).
This will enable us to retrieve the faulty product from you, to ensure that any quality issues are addressed immediately.
You can also make use of our Call Back Service by sending an SMS with your name to 47026 and we will call you back (this number is also located on the back of the pack, at the bottom).
Kind Regards,
Bianca Minshull
Peter Stuyvesant Brand Manager
Dear Ahmed Johnson
RE: Peter Stuyvesant Quality
Thank you for bringing the concern of the quality deviation on your Peter Stuyvesant product to our attention. The Peter Stuyvesant team would like to apologise for the inconvenience that this issue has caused you.
Please be assured that we have taken the required steps with our production teams to address any quality deviations, to try and avoid the same quality defect from happening again.
In the unfortunate event that you experience another issue with your Peter Stuyvesant product, please retain the faulty product in order to log a formal quality complaint with our Customer Care line on ***(Standard VAS rates apply if phoning from a cell phone).
This will enable us to retrieve the faulty product from you, to ensure that any quality issues are addressed immediately.
You can also make use of our Call Back Service by sending an SMS with your name to 47026 and we will call you back (this number is also located on the back of the pack, at the bottom).
Kind Regards,
Bianca Minshull
Peter Stuyvesant Brand Manager
Dear Ahmed Johnson
RE: Peter Stuyvesant Quality
Thank you for bringing the concern of the quality deviation on your Peter Stuyvesant product to our attention. The Peter Stuyvesant team would like to apologise for the inconvenience that this issue has caused you.
Please be assured that we have taken the required steps with our production teams to address any quality deviations, to try and avoid the same quality defect from happening again.
In the unfortunate event that you experience another issue with your Peter Stuyvesant product, please retain the faulty product in order to log a formal quality complaint with our Customer Care line on ***(Standard VAS rates apply if phoning from a cell phone).
This will enable us to retrieve the faulty product from you, to ensure that any quality issues are addressed immediately.
You can also make use of our Call Back Service by sending an SMS with your name to 47026 and we will call you back (this number is also located on the back of the pack, at the bottom).
Kind Regards,
Bianca Minshull
Peter Stuyvesant Brand Manager
Dear Ahmed Johnson
RE: Peter Stuyvesant Quality
Thank you for bringing the concern of the quality deviation on your Peter Stuyvesant product to our attention. The Peter Stuyvesant team would like to apologise for the inconvenience that this issue has caused you.
Please be assured that we have taken the required steps with our production teams to address any quality deviations, to try and avoid the same quality defect from happening again.
In the unfortunate event that you experience another issue with your Peter Stuyvesant product, please retain the faulty product in order to log a formal quality complaint with our Customer Care line on ***(Standard VAS rates apply if phoning from a cell phone).
This will enable us to retrieve the faulty product from you, to ensure that any quality issues are addressed immediately.
You can also make use of our Call Back Service by sending an SMS with your name to 47026 and we will call you back (this number is also located on the back of the pack, at the bottom).
Kind Regards,
Bianca Minshull
Peter Stuyvesant Brand Manager