1 reviews | Active since May 2017

27 Mar 2022, 14:08

PallMall

I keep having problems with the PallMall red switch which is very frustrating. In the sigarettes there are lumps that doesn't burn? So which means I have to keep putting it out and breaking a piece off before lighting it again! It's a big waste of the sigarette especially for the price and that we are buying legal sigarettes. Please have a look at this because it's going to cause that we won't buy it any more

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply30 Mar 2022, 12:30
Official
Good day Leighche,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.  We are attending to your complaint and will respond shortly. Kind regards, Consumer Care