KG
Kirsten G

1 reviews | Active since Jul 2018

12 Dec 2019, 21:49

Pall Mall Pulse Switch

I have been buying Pall Mall Pulse Switch and Pall Mall Click On for years now. I buy it by the carton. Today I opened a brand new box that was sealed to find the internal seal broken and only 12 smokes in the box. Within the same carton I have had cigarettes without the click in as well. This is getting ridiculous.

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply13 Dec 2019, 08:32
Official
Good day Kristen,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.  We are attending to your complaint and will respond shortly. Kind regards, Consumer Care