OL
ONeill L
1 reviews | Active since May 2024
24 Jul 2025, 18:04
Pall Mall green packet cigarettes with different flavours
Since Pall Mall green menthol came out I bought it. I smoke 1x packet a day. For the last 2 months I am still buying, BUT every secind cigarette is another flavour and not menthol. When smoking it, I start coughing. Can any rep from British American Tobacco please assist me with an answer. I only buy my cigarettes at 1x store only where I stay. There is definitely something drastically wrong with Pall Mall cigarettes. I am considering changing my brand which I dont really want to. This is very bad for business for BAT. I need an answer plsase.
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Replies (1)British American Tobacco SA's replyOfficial
12 Aug 2025, 16:08Good day Oneill,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply12 Aug 2025, 16:08
Official
Good day Oneill,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
