LB
Lindie B

1 reviews | Active since Dec 2018

06 Mar 2020, 07:21

Not impressed with brand

We bought 4 cartons of Paul mall (red) at our local store... every second cigarette the bud comes off.... i have pictures to show not very happy and cannot seem to get contact details anywhere to make contact. I pay for the cigarettes but cannot seem to get my monies worth. Dont think its fair to me as a customer to lose like this

0
Replies (2)
British American Tobacco SA
British American Tobacco SA's reply11 Mar 2020, 11:24
Official
Good day Lindie,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
 
We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care 
LB
Lindie B's update12 Mar 2020, 09:46
Reviewer Update
Shortly means?? no response? or is the reply only to show hello peter you rep****????