SJ
Syd J

1 reviews | Active since May 2021

28 May 2021, 12:46

Not happy with the product

Dunhill zest orange is a very good cigarette, this time I am so so disappointed with what I found in the 3 packs I bought consecutively, so very disappointed like never before.

The box is written zest but the cigarettes that are inside are totally different (no flavor, they don't even have the switch press on the cigarette, just plain)

Please resolve this, pallmall will take over if we keeep on getting similar products.

*** code number

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply31 May 2021, 07:06
Official
Good day Syd,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
 
We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care