Non existent customer care BATSA

Item: British American Tobacco SA
Rating: 1
Author: Pierre G

I have attempted 3 times to get some response from their customer care but am not successful to date. They are absolutely useless on customer care. I have found 4 cigarettes from one packet without the switch capsule. Inferior product in the market.

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Replies (1)

British American Tobacco SA's replyOfficial

24 Nov 2020, 16:22

Good day Pierre,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Kind regards,

Consumer Care

British American Tobacco SA's reply24 Nov 2020, 16:22

Official

Good day Pierre,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Kind regards,

Consumer Care