JV
Juan V

1 reviews | Active since Jun 2018

20 Feb 2020, 12:01

No Filter for Pall Mall

Sooooooo British American tobacco. I smoke Pall Mall Red as it's a value for money smoke that is affordable. But I have a problem, so yesterday 19 February 2020 I bought a packet at our local Spar, bare in mind I'm a student and I waiter to make money, so after my shift I just couldn't wait to sit and relax with my favourite smoke, to my disappointment when I opened the box, the smokes had filter problems, loose filters and then 3 smokes did not have any filter on, I kept them to show u ( smoke without filter) I managed to make use of the loose filter one's. What upsets me is hell I know things happen but sjoe as a waiter and a student its difficult to enjoy spending R28 on a dud packet of smokes as I work on a strict budget.

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply11 Mar 2020, 10:29
Official
Good day Jaun,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
 
We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care