MN
Michell N

1 reviews | Active since Dec 2018

23 Dec 2018, 21:33

No ***** to activate menthol

Dunhill Switch silver I am extremely disappointed with the amount of money I spend on buying a pack of cigarettes everyday, in the past few months I have had terrible experiences with the Dunhill brand (Switch silver). I pay almost R45 for a pack yet most of these cigarettes have no ***** to switch to activate the menthol. I have kept an example but I have had in the last several months had atleast 2 per pack that have no ***** in them.

Kind Regards Michell

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply24 Dec 2018, 09:17
Official
Good day Michell Nienaber,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 

We are attending to your complaint and will respond shortly.

Kind regards,

Consumer Care