SG
Saranya G

1 reviews | Active since Jan 2013

15 Jun 2015, 21:39

NEW LOOK ROTHMANS RED

I come from a family of Rothmans Red smokers. The recent new look has left a horrible taste in our mouths.<br> <br> The unique taste is not what we are used to. The new look filter bursts after a few pulls of the cigarette. At first I thought it was just that packet but as I continue smoking from new boxes the taste is the same. I can understand changing the branding but to change the cigarette itself I can't understand. Seems I need to look at another brand of cigarette as I am not getting the satisfaction that I am used to from my packet of Rothmans Red and neither are any of my family members.

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Replies (1)
British American Tobacco SA
British American Tobacco SA's reply17 Jun 2015, 08:52
Official
Hello Gauri,

Thank you so much for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Fondest regards,

Consumer Care Supervisor