1 reviews | Active since Jun 2018
Mint without the mint
Peter Stuyvesant blue switch mint with out mint ball to pop
Good day Melissa,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Good day Melissa,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Dear Melissa Whittaker
RE: Cigarettes that had no capsules
Thank you for taking the time to bring your quality deviation to our attention. You have assisted us in ensuring we provide only the best quality products.
The Peter Stuyvesant team would like to apologize for the frustration you have experienced with regards to some of the cigarettes found in your Peter Stuyvesant Blue Switch pack.
Please be assured that we have taken the required steps with our production teams to address this quality deviation as we at Peter Stuyvesant pride ourselves on the quality of our products.
In the unfortunate event that you experience another issue with your Peter Stuyvesant product, please retain the faulty product in order to log a formal quality complaint with our Customer Care line on ***(Standard VAS rates apply if phoning from a cell phone).
This will enable us to retrieve the faulty product from you and ensure that any quality issues are immediately addressed.
Kind Regards,
Bianca Minshull
Peter Stuyvesant Brand Manager
Dear Melissa Whittaker
RE: Cigarettes that had no capsules
Thank you for taking the time to bring your quality deviation to our attention. You have assisted us in ensuring we provide only the best quality products.
The Peter Stuyvesant team would like to apologize for the frustration you have experienced with regards to some of the cigarettes found in your Peter Stuyvesant Blue Switch pack.
Please be assured that we have taken the required steps with our production teams to address this quality deviation as we at Peter Stuyvesant pride ourselves on the quality of our products.
In the unfortunate event that you experience another issue with your Peter Stuyvesant product, please retain the faulty product in order to log a formal quality complaint with our Customer Care line on ***(Standard VAS rates apply if phoning from a cell phone).
This will enable us to retrieve the faulty product from you and ensure that any quality issues are immediately addressed.
Kind Regards,
Bianca Minshull
Peter Stuyvesant Brand Manager