TL
Tommie L

1 reviews | Active since Oct 2011

26 Jun 2015, 12:53

Left after asking to wait

The rep came like he always does. I was busy placing an internet order and asked him to wait until I have completed it. He then said that he is in a hurry. I again said he must please wait I 'm just finishing up. He then again said he is running late he has to go and threaten to leave without finishing my order. I again told I'm almost done. Then he started complaining to my packer. Then I rose my voice and told him he must just wait I'm almost done. He then left. This all happened in 15 minutes time maybe even less.<br> I went out too his van to ask him if we can place the order. He ignored me and left.<br> I phoned his office when they put me through to his supervisor I held on for 10minutes but, the phone was not picked up.<br>

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply26 Jun 2015, 13:06
Official
Hello TFLOUW,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Fondest regards,

Customer Service Supervisor