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trudie.e trudie.e
1 reviews | Active since Jul 2017
04 Nov 2020, 14:56
Kent Silver - Not a happy customer
I bought a packet of Kent Silver, for the first time in a very long time. By the 3rd sigarette, I noticed that it doesn’t want to light up properly. Taking a closer look, I noticed tiny holes in the sigarette. I then had a look at the packet and the rest of the contents. Almost all of the sigarettes had holes in them, even on the filters. The packet it self also had holes in it. Some kind of worm or bug had a field day in this packet of Kent. Looking at the price of these sigarettes these days, I was not very impressed by the fact that I could only smoke +-5 of the entire contents. Not a happy customer.
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Replies (1)British American Tobacco SA's replyOfficial
10 Nov 2020, 10:50Good day Trudie,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply10 Nov 2020, 10:50
Official
Good day Trudie,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
