FR
Fred R

1 reviews | Active since Apr 2016

16 Apr 2016, 13:11

John Rolfe Filters falling off cigarettes

I have been smoking John Rolfe cigarettes for many years but recently some on numerous occasions have had the misfortune of having to dispose of at least 2 cigarettes per packet as the filter literally comes off the cigarette as i take it out of the packet.

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply18 Apr 2016, 08:12
Official
Hello Fred65,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Fondest regards,

Consumer Care Supervisor