TK
Trineisha K
1 reviews | Active since Sept 2020
23 Sept 2020, 16:58
Insects bites on the Filter and cigarette..
I've been smoking Benson and hedge platinum switch for past 3 years and never had a problem , i purchase 3 cartoons a month from my local supper market, I opened my 3rd cartoon on Saturday , the 1st packet cigarette had holes in the filter and on the , the 4th packet i opened today is worse, the holes seems like its been eaten by tiny insects.. id like some 1 to please provide me with an email that i can send pictures to, a single packet i worth R33, this the 2nd packet that i am unable to smoke, im afraid to open the other 6 packet. id appreciate if someone could contact me ASAP. Regards ... T. Kisten
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Replies (1)British American Tobacco SA's replyOfficial
25 Sept 2020, 14:13Good day Trineisha,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply25 Sept 2020, 14:13
Official
Good day Trineisha,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
