MN
Magesh N
1 reviews | Active since May 2018
19 Sept 2025, 18:31
Inferior cigarettes
J have been smoking Peter Stuyvesant red for many many years. I noticed from 2 months back that the quality has dropped. I called customer care today to inform them of this. They were not very helpful. J was told to save all the inferior cigarettes and call them again. Waste my valuable phone minutes. Will have to change my brand.
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Replies (2)
British American Tobacco SA's replyOfficial
22 Sept 2025, 08:00Good day Magesh,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply22 Sept 2025, 08:00
Official
Good day Magesh,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
MN
Magesh N's updateReviewer Update
24 Sept 2025, 03:24How long does it take to respond. I have pictures if you want to see them
MN
Magesh N's update24 Sept 2025, 03:24
Reviewer Update
How long does it take to respond. I have pictures if you want to see them