HS
Heather S

1 reviews | Active since Nov 2017

17 Jan 2020, 13:01

Incorrect packaging

Boight a carton on blue switch. The wrong cigarettes were put in. Only 2 boxes were correct. They put in the revolting g**** like taste in the blue switch box. The one with the rainbow on the box which are totally revolting. So disappointed. Need to change my brand so I never have to have that taste in my mouth again

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply21 Jan 2020, 09:35
Official
Good day Heather,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.  We are attending to your complaint and will respond shortly. Kind regards, Consumer Care