CG
Cindy G

1 reviews | Active since Aug 2025

20 Aug 2025, 19:01

Incorrect Cigarettes in packaging

I have bought 5 boxes of Pall Mall XL Boost Green in the last week and instead of tasting like Menthol, they taste fruity. My purchases have been made at various shops. I cannot afford to just buy and buy until I get the correct flavor. Will something be done about this or do I have to Change my brand.

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply28 Aug 2025, 08:03
Official
Good day Cindy,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 

We are attending to your complaint and will respond shortly.
 
Kind regards,
 
Consumer Care