Highly Disappointed in multiple cigarettes I've purchased. Please help resolve this issue asap.

I recently (after the tobacco ban was lifted) purchased 4 cartons of the evolve exotic switch and 4 cartons of the evolve red switch. Each carton was R400 which cost me R3200 for the above mentioned. In all of the cartons I found only one single cigarette with the flavor capsule. The other issue was that in every package there was around 70% of the tobacco that had fallen out of the tubes.

I purchased 2 cartons of Dunhill at R580 each (the black and green box) where I was confronted with the exact same problem regarding the tobacco that was no longer in the tubes.

I purchased a carton of Camel Black for R570 and had the exact same problem with the tobacco.

I purchased a carton of Paul Revere for R710 and once again I had the same problem with the tobacco.

I purchased a carton of Texan for R640 and had the problem that most of the cigarettes were not rolled properly, fell apart etc.

I took 4 cartons of Mills Special and I was shocked at how damaged the cigarettes were even though their packaging was in perfect condition.

I purchased a carton of Pall Mall XL Purple and a carton of Pall Mall XL Green for R400 per carton. There was a capsule in 47 of 200 cigarettes.

Please get back to me as soon as possible as I'd like to resolve this issue.

I don't want to change to other brands but this needs to be sorted out. I've lost a lot of money due to this and i feel highly disappointed.

Please get back to me with any suggestions as to how we can resolve this issue. Asap please