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Shaikhusain786123456789 Shaik

1 reviews | Active since Jan 2017

09 Feb 2021, 21:34

Foiled cigarette

After many years of smoking Pall mall from the blue pack to the red pack I decided to try the purple XL and to my surprise I went through the pack till approximately half way I got a cigarette that was damaged where the paper around the filter was partly over the cigarette leaving the filter exposed I never in my wildest dreams would have thought that a company as such would allow this through its quality checks really disappointed

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Replies (1)
British American Tobacco SA
British American Tobacco SA's reply17 Feb 2021, 11:14
Official
Good day,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.  We are attending to your complaint and will respond shortly. Kind regards, Consumer Care