HG
Helen G
1 reviews | Active since Jan 2014
29 Sept 2021, 10:05
Filter Issues with Pall Mall
Hi. I couldn't find a direct email for complaints. My partner and I buy only BATSA products and he has been smoking Pall Mall for longer than I've known him (14years), back when it was still known as Prinston. We buy 3 cartons a month of Pall Mall for him. In the last carton, we have found that some filters (about 4 in each pack) aren't affixed properly and aren't able to smoke them. I do have pictures. Batch No. 13341J18
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British American Tobacco SA's replyOfficial
05 Oct 2021, 11:46Good day Helen,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
British American Tobacco SA's reply05 Oct 2021, 11:46
Official
Good day Helen,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care