1 reviews | Active since Dec 2016
Filter half of the Cigarette
<p>I bought a packet of Cigarettes Peter Stuyvesant Red. Been smoking for almost 20 years only this one brand. I did call the call centre about a month ago to tell them this. The filter is half the size of the smoke. They said they will get someone to pick this up from me. Till today nothing. This is not the cheapest packet of sigarettes. Can someone just respond or reply to me as this is unacceptable.</p>
Good day
Thank you for taking the time to write to us. On behalf of British American Tobacco South Africa, please accept our apologies for not replying to your complaint sooner.
We will be in contact shortly to attend to your complaint.
Fondest regards
Good day
Thank you for taking the time to write to us. On behalf of British American Tobacco South Africa, please accept our apologies for not replying to your complaint sooner.
We will be in contact shortly to attend to your complaint.
Fondest regards
Good day Quentin
According to our records we tried to make contact to deliver your reimbur*****t and collect the faulty product in December, however we were unable to make contact after several attempts. We have again tried to contact you today to discuss the matter, however it seems your telephone number has changed or is unavailable.
You are welcome to contact our consumer care team for further assistance.
Regards
Good day Quentin
According to our records we tried to make contact to deliver your reimbur*****t and collect the faulty product in December, however we were unable to make contact after several attempts. We have again tried to contact you today to discuss the matter, however it seems your telephone number has changed or is unavailable.
You are welcome to contact our consumer care team for further assistance.
Regards