1 reviews | Active since May 2018
Filter Damage - Pall Mall Red
Bought a Carton of Pall Mall Red Cigarettes, only to find the filters loose on 80% of the cigarettes.
Good day Franz Badenhorst,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Good day Franz Badenhorst,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Dear Mr Badenhorst,
Thank you for bringing our attention to the product issue you recently experienced with your Pall Mall Red.
Pall Mall has been committed to manufacturing exceptional tobacco products since 1899, manufactured according to the highest quality standards and we are, therefore, very sorry to hear your recent experience did not deliver on this.
Your complaint has been logged and we will be investigating this issue further to prevent any incidents of this nature from re-occurring.
Thank you for your ongoing support and please accept our humblest apologies for the inconvenience caused.
Kind regards,
Katie Lamond
Senior Brand Executive: Pall Mall
British American Tobacco South Africa
Dear Mr Badenhorst,
Thank you for bringing our attention to the product issue you recently experienced with your Pall Mall Red.
Pall Mall has been committed to manufacturing exceptional tobacco products since 1899, manufactured according to the highest quality standards and we are, therefore, very sorry to hear your recent experience did not deliver on this.
Your complaint has been logged and we will be investigating this issue further to prevent any incidents of this nature from re-occurring.
Thank you for your ongoing support and please accept our humblest apologies for the inconvenience caused.
Kind regards,
Katie Lamond
Senior Brand Executive: Pall Mall
British American Tobacco South Africa