NS
Nadine S
1 reviews | Active since Jul 2015
01 Jul 2015, 09:36
Filter brocken and ciggerette
Good Day<br> <br> I bought a packet of 10 Rothmans Mild yesterday, this morning i smoked the last ciggerette, and just before i lite the ciggerette i discovered its broken, thinking i broke the ciggerette in my hand by accident, but as i looked closer the filter was broken as well as the ciggerette, with means its a manufacturing problem, i was very upset because its my first time i overcome something like this with Rothmans ciggeretts, thinking i almost blamed myself for the damaged ciggerette. i do not mind taking a picture of it but where do i send it to/<br> <br> Very Furious<br>
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Replies (1)British American Tobacco SA's replyOfficial
02 Jul 2015, 09:01Hello Nadinesty,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
British American Tobacco SA's reply02 Jul 2015, 09:01
Official
Hello Nadinesty,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Fondest regards,
Consumer Care Supervisor
