MV
Monique V
1 reviews | Active since Jan 2020
28 Apr 2021, 09:16
Faulty Kent White
In the past year (since 2020) I have had multiple issues with cigarettes from your Kent White brand. These issues range from holes in the cigarette paper, filters just falling off the cigarettes when you take it out the pack and cigarettes rolled to loose. Guaranteed to find at least 6 faulty cigarettes per pack. This is really not acceptable seeing what we pay for this brand.
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British American Tobacco SA's replyOfficial
28 Apr 2021, 09:25Good day Monique
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
British American Tobacco SA's reply28 Apr 2021, 09:25
Official
Good day Monique
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. We are attending to your complaint and will respond shortly. Kind regards, Consumer Care