NF
Natasa F

1 reviews | Active since Feb 2015

22 Jul 2026, 18:20

Extremely poor quality

I have had several issues with the Pall mall boost cigarettes and now I've had it! There is always something in each box I get. Either the ball is already popped or the tobacco is halfway in the cigarette now they breaking where the tobacco bit and the filter meet. Come on guys!!! We are already paying an arm and a leg for our cigarettes the least we can do is get quality. This problem is with barricade code: ***

0
Replies (1)
British American Tobacco SA
British American Tobacco SA's reply27 Jul 2026, 10:09
Official
Good Day Natasa,
 
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern. 
 
 We are attending to your complaint and will respond shortly.
  
 Kind regards,