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Minnie M
1 reviews | Active since Jun 2024
28 Oct 2025, 12:17
Dunnhill Menthol Boots ***** broken - Poor Quality
If I could give 0 stars I would... for the price I pay for Dunhill Menthol Boost cigarettes one would assume you will het quality... not like the cheepies you get... Yet in the last carton I bought all 10 packets had at least 5-10 cigarettes that the "boost ball" was already broken and then there is nothing special to the cigarette that you paid for... poor quality and you pay a arm and a leg for it... really... and it is not just now... for the past 3 months this happened and you can buy at any retailer the product is still that same poor quality
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Replies (1)British American Tobacco SA's replyOfficial
05 Nov 2025, 12:57Good day Minnie,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply05 Nov 2025, 12:57
Official
Good day Minnie,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We are attending to your complaint and will respond shortly.
Kind regards,
Consumer Care
