NM
Neel M

1 reviews | Active since Jan 2019

16 Jul 2021, 14:44

Dunhill Switch Issue

I have an endless issue everytime I see to by a packed of Dunhill switch there is no ball in majority of the Cigarettes. It's most frustrating as I changed my brand as I enjoyed the Dunhill brand only for it to find this issue. I bought a packet yesterday and sk far have found 4 with no ball in it.

0
Replies (3)
British American Tobacco SA
British American Tobacco SA's reply19 Jul 2021, 08:46
Official
Good day Neel,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.  We are attending to your complaint and will respond shortly.  Kind regards,  Consumer Care 
NM
Neel M's update19 Jul 2021, 19:14
Reviewer Update
I await your response as I've thrown boxes of your switch cigarettes due to there being no ball
NM
Neel M's update20 Jul 2021, 14:33
Reviewer Update
Still awaiting a response.