NB
Neil B
1 reviews | Active since Feb 2019
11 Feb 2019, 14:45
Dunhill Switch Black is gone and the new is horrible
I've seen a few complaints now on hello pieter and other media platforms, hopefully the more people can complain, the faster they will sort out the issue or explain to us what is going on.
The Dunhill Switch Black is definitely not the same high quality taste anymore, and like everyone states, it happened when the new packaging started floating around in stores! And it's becoming difficult to even get the new normal black dunhill switch in shops, they keep on saying the Courthley one is the new replacement, but I highly doubt it, the taste is not the same, and when I say not the same,I mean its a lot worse!
If I wanted to pay that much for a poor cigarettes, I would have switched brands 5 years ago.
Helpful (0)
Replies (10)0
Replies (10)
British American Tobacco SA's replyOfficial
11 Feb 2019, 17:23Good day Neil,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We would like to contact you, can you please provide us with your contact number.
Kind regards,
Consumer Care
British American Tobacco SA's reply11 Feb 2019, 17:23
Official
Good day Neil,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
We would like to contact you, can you please provide us with your contact number.
Kind regards,
Consumer Care
NB
Neil B's updateReviewer Update
01 Mar 2019, 09:13Still they have not contacted me, or explained why they are not bringing Dunhill Switch back
NB
Neil B's update01 Mar 2019, 09:13
Reviewer Update
Still they have not contacted me, or explained why they are not bringing Dunhill Switch back
British American Tobacco SA's replyOfficial
04 Mar 2019, 08:36Good day Neil,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
On the 11 February 2019 we requested a contact number. Can you please provide us with your contact number as we would like to contact you.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
On the 11 February 2019 we requested a contact number. Can you please provide us with your contact number as we would like to contact you.
Kind regards,
Consumer Care
British American Tobacco SA's reply04 Mar 2019, 08:36
Official
Good day Neil,
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
On the 11 February 2019 we requested a contact number. Can you please provide us with your contact number as we would like to contact you.
Kind regards,
Consumer Care
Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.
On the 11 February 2019 we requested a contact number. Can you please provide us with your contact number as we would like to contact you.
Kind regards,
Consumer Care
NB
Neil B's updateReviewer Update
04 Mar 2019, 09:10 ********** 065 / **********
NB
Neil B's update04 Mar 2019, 09:10
Reviewer Update
********** 065 / **********
British American Tobacco SA's replyOfficial
04 Mar 2019, 09:22Good day Neil,
Thank you for the response, however the number is not clear.
Apologies can you please update your number.
Kind regards,
Consumer Care
Thank you for the response, however the number is not clear.
Apologies can you please update your number.
Kind regards,
Consumer Care
British American Tobacco SA's reply04 Mar 2019, 09:22
Official
Good day Neil,
Thank you for the response, however the number is not clear.
Apologies can you please update your number.
Kind regards,
Consumer Care
Thank you for the response, however the number is not clear.
Apologies can you please update your number.
Kind regards,
Consumer Care
NB
Neil B's updateReviewer Update
04 Mar 2019, 09:23 ********** 065
**********
NB
Neil B's update04 Mar 2019, 09:23
Reviewer Update
********** 065
**********
NB
Neil B's updateReviewer Update
04 Mar 2019, 09:24Something is going wrong on my side, won't let me post numbers for some reason
NB
Neil B's update04 Mar 2019, 09:24
Reviewer Update
Something is going wrong on my side, won't let me post numbers for some reason
NB
Neil B's updateReviewer Update
04 Mar 2019, 09:25If you are able to scroll down to the bottom of the post, for public comments, you'll see my numbers there via Facebook comments
NB
Neil B's update04 Mar 2019, 09:25
Reviewer Update
If you are able to scroll down to the bottom of the post, for public comments, you'll see my numbers there via Facebook comments
British American Tobacco SA's replyOfficial
04 Mar 2019, 09:29Good day Neil,
Thank you for your contact number.
One of our Customer Service Agents will be in contact with you shortly.
Kind regards,
Consumer Care
Thank you for your contact number.
One of our Customer Service Agents will be in contact with you shortly.
Kind regards,
Consumer Care
British American Tobacco SA's reply04 Mar 2019, 09:29
Official
Good day Neil,
Thank you for your contact number.
One of our Customer Service Agents will be in contact with you shortly.
Kind regards,
Consumer Care
Thank you for your contact number.
One of our Customer Service Agents will be in contact with you shortly.
Kind regards,
Consumer Care
NB
Neil B's updateReviewer Update
04 Mar 2019, 09:31Thank you for the quick response.
NB
Neil B's update04 Mar 2019, 09:31
Reviewer Update
Thank you for the quick response.