HF
Helen F

1 reviews | Active since Jan 2016

11 Jan 2016, 18:45

Dunhill Fine Cut

I have been smoking Dunhill fine cut blue for the last eight years. The last two years every so often I get a packet that is very unpleasant to smoke. The last six months the problem is a lot worse, if the tobacco is a lighter colour they seem to be fine otherwise the cigarettes are strong, give you an instant headache. I waisted so much money on cigarettes that I just can't smoke. Really disappointed as these where really great a few years ago. Is this issue going to be resolved or must I rather find another brand? Paying a premium price one would expect to get the quality that you are paying for.

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Replies (1)
British American Tobacco SA
British American Tobacco SA's reply12 Jan 2016, 07:01
Official
Hello Helen Fernandes,

Thank you for taking the time to write to us at British American Tobacco SA and alerting us about your concern.

We are attending to your complaint and will respond shortly.

Fondest regards,

Consumer Care Supervisor